Below is a summary and not inclusive of all areas and experiences. If you’d like to reach out for more information on how I could help you with a project, initiative or your organization, please contact me via LinkedIn or email, located at the bottom of each page.
For examples of my work product and insight into my design thinking and processes, please review the Portfolio section.
Areas of Expertise
eLearning | Instructor Led Training | Microlearning | Curriculum Development | Onboarding | Mentor Programs | Career Development | IT Training | ADDIE Design Model | SAM Design Model | Kirkpatrick Evaluation Model | Prosci Change Management | KPIs | OKRs
Key Professional Achievements
Led Training Initaitive for Successful Adoption of New Case Management System
Designed and developed role-based training leading to higher training satisfaction scores than previous system implementations to the same department and hitting target timely & accurate data entry goals.
Revitalized Failing Mentor Programs
Transformed a struggling mentor program through strategic restructuring and developing support resources, leading to improved satisfaction and increased participation.
Accelerated Time-to-Productivity Goals by Pioneering New Hire Conference
Collaborated with presenters to develop interactive sessions focused on storytelling, networking, and panel discussions that accelerated knowledge transfer and boosted workforce engagement for over 100 new hires.
Managed Early-Career Program That Provided Participants Successful Long-Term Placement Outcomes
Managed end-to-end program lifecycle, including designing new networking opportunities and learning and development experiences, that equipped 100% of participants the competencies for a promotion after the program.
Achieved Process Efficiencies Reducing Administrative Burden
Drove continuous improvement in learning processes through automation, resulting in a 200% increase in user satisfaction and product usage, and a 25-50% reduction in administrative burden.